DoorKing 1814 Owner's Manual

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Owner’s Manual
1833, 1834, 1835, 1837
PC Programmable Telephone Entry and Access Control Systems
P/N 1835-065 REV H, 5/06
Copyright 2003 DoorKing, Inc. All rights reserved.
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
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Summary of Contents

Page 1 - Owner’s Manual

Owner’s Manual 1833, 1834, 1835, 1837 PC Programmable Telephone Entry and Access Control Systems P/N 1835-065 REV H, 5/06 Copyright 2003 DoorKi

Page 2 - Page 2

1835-065-H-5-06 Page 10 1.2 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a

Page 3

1835-065-H-5-06 Page 11 1.3 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the op

Page 4 - TABLE OF CONTENTS

1835-065-H-5-06 Page 12 1.4 Flush Mount Units Flush mount units are installed into a wall with flush mount kits 1814-165 (stainless) or 1814-166

Page 5 - Section 4 – Adjustments

1835-065-H-5-06 Page 13 1.5 Flush Mount Rough-in Box The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-i

Page 6 - IMPORTANT NOTICE

1835-065-H-5-06 Page 14 1.6 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814-165 (stainless) or 1814-166 (gold) mounting

Page 7 - GENERAL INFORMATION

1835-065-H-5-06 Page 15 1.7 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by using the optional 1814-152 surface mount tr

Page 8 - FEATURES

1835-065-H-5-06 Page 16 1.8 Wall Mount Units Wall mount units are designed to be mounted directly onto a wall without the need of cutting a larg

Page 9 - SECTION 1 - INSTALLATION

1835-065-H-5-06 Page 17 1.9 Memory Chip Installation The telephone entry system is shipped with two memory chips packaged in a separate box inside th

Page 10 - 1.2 Surface Mount Units

1835-065-H-5-06 Page 18 1.10 Postal Lock Installation At some locations, such as gated communities, it will be necessary to provide access to th

Page 11 - 1835-065-H-5-06

1835-065-H-5-06 Page 19 SECTION 2 – WIRING Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the ins

Page 12 - 1.4 Flush Mount Units

1835-065-H-5-06 Page 2

Page 13

1835-065-H-5-06 Page 20 2.1 Wiring Guidelines Do not run high voltage (115 V) power lines and communication lines in the same conduit. These sh

Page 14 - 1.6 Flush Mount Trim Ring

1835-065-H-5-06 Page 21 2.2 Terminal Descriptions MAIN DESCRIPTION 1 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with

Page 15

1835-065-H-5-06 Page 22 2.3 Wiring Detail 2.3.1 Controller Only C.O.PHNElevatorControlRS 232ConnectionAuxiliary TerminalsMain TerminalRelay 04 51

Page 16 - 1.8 Wall Mount Units

1835-065-H-5-06 Page 23 2.3.2 Controller & Expansion Boards 1-8 C.O.PHNElevatorControlRS 232ConnectionAuxiliary TerminalsMain TerminalRelay 04

Page 17

1835-065-H-5-06 Page 24 2.3.3 Controller & Expansion Boards 1-16 Main Terminal1833, 1835, 1837, 1838 CONTROLLERNOTES: Controller main termin

Page 18 - Page 18

1835-065-H-5-06 Page 25 2.4 RS-232 Cable Connection P/N 1818-0401569123456REDBLACKWHITEBROWNGREENSHIELDDOORKING, INC., INGLEWOOD, CA 90301Date: Dwg.

Page 19 - SECTION 2 – WIRING

1835-065-H-5-06 Page 26

Page 20 - 2.1 Wiring Guidelines

1835-065-H-5-06 Page 27 SECTION 3 – PROGRAMMING IMPORTANT! Many of the advanced features available with this telephone entry system cannot be progra

Page 21 - 2.2 Terminal Descriptions

1835-065-H-5-06 Page 28 3.1.2 Programming from the Keypad Follow the programming instructions as described in each section of this manual. The

Page 22 - 2.3 Wiring Detail

1835-065-H-5-06 Page 29 3.2 Programming with a PC Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote Account Ma

Page 23

1835-065-H-5-06 Page 3 Use this manual with the following models only. 1833, 1834, 1835 and 1837 Telephone Entry Systems, REV C or Higher. DoorKing,

Page 24 - Page 24

1835-065-H-5-06 Page 30 3.2.3 Programming for Call-up Operation This feature is only used when the telephone entry system is interfaced with a D

Page 25 - 2.4 RS-232 Cable Connection

1835-065-H-5-06 Page 31 3.3 General Programming Proceed with the programming steps on the following pages only if PC programming will not be used.

Page 26 - Page 26

1835-065-H-5-06 Page 32 3.3.3 Tone Open Numbers These steps will program the tone open numbers for relays 0, 1 and 2. You will need to enter a

Page 27 - SECTION 3 – PROGRAMMING

1835-065-H-5-06 Page 33 3.3.5 Touch-tone / Rotary-dial This programming sequence will set the telephone entry system to dial out in either a touch-to

Page 28 - 1835-065-H-5-06

1835-065-H-5-06 Page 34 3.4 Programming Letters, Numbers and Messages These programming steps apply only to the 1834, 1835 and 1837 systems. Th

Page 29 - 3.2 Programming with a PC

1835-065-H-5-06 Page 35 3.4.2 Programming the User Message – 1834, 1835 Systems The user message, followed by the instruction message, scrolls across

Page 30 - Page 30

1835-065-H-5-06 Page 36 3.4.3 Programming the Instruction Message – 1834, 1835 Systems The instruction message scrolls across the screen from ri

Page 31 - 3.3 General Programming

1835-065-H-5-06 Page 37 3.4.4 Programming the User Message – 1837 Systems The user message is displayed on the top four lines of the 1837 display. T

Page 32 - DIGIT FUNCTION

1835-065-H-5-06 Page 38 3.4.5 Programming the Instruction Message – 1837 Systems The instruction message is displayed on the bottom four lines o

Page 33

1835-065-H-5-06 Page 39 3.5 Programming Phone Numbers and Names Before beginning manual programming of this telephone entry system from the keypad, i

Page 34 - Page 34

1835-065-H-5-06 Page 4 Preface Important Notices...

Page 35

1835-065-H-5-06 Page 40 3.5.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 d

Page 36 - Page 36

1835-065-H-5-06 Page 41 3.5.3 Programming Area Codes Up to 10 (REV D and lower boards) or 255 (REV E and higher boards) different area codes can be pr

Page 37

1835-065-H-5-06 Page 42 3.5.5 Programming Names (1834, 1835, 1837 Systems Only) In this section, names will be programmed into the system. Name

Page 38 - Page 38

1835-065-H-5-06 Page 43 3.5.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. 1. Press

Page 39

1835-065-H-5-06 Page 44 3.6 Programming Device Codes (1833, 1835, 1837 Only) Device codes must be five (5) digits in length and are typically ca

Page 40 - Page 40

1835-065-H-5-06 Page 45 3.7 Programming Four Digit Entry Codes Four digit entry codes are entered on the system keypad preceded by # to allow the res

Page 41

1835-065-H-5-06 Page 46 3.8 Anti-pass Back (1833, 1835, 1837 with APB Chip Set Only) The programming steps below will allow you to set up and pr

Page 42 - Page 42

1835-065-H-5-06 Page 47 SECTION 4 – ADJUSTMENTS DOORKING, INC., INGLEWOOD, CA 90301Date: Dwg. No.1830 Series Board AdjustmentsRev.Title:3/03AM1835-

Page 43

1835-065-H-5-06 Page 48 4.1 Speaker Volume, Microphone and Feedback Speaker volume, microphone volume and feedback all interact with each other

Page 44 - Page 44

1835-065-H-5-06 Page 49 4.4 Back-light Cutoff 1. This is a factory set adjustment and should not be adjusted in the field. 4.5 Master Code Switch

Page 45

1835-065-H-5-06 Page 5 3.5 Programming Phone Numbers and Names ...

Page 46 - Page 46

1835-065-H-5-06 Page 50

Page 47 - SECTION 4 – ADJUSTMENTS

1835-065-H-5-06 Page 51 SECTION 5 – OPERATING INSTRUCTIONS 5.1 Guest Instructions Instructions on the telephone entry systems guide guest on the usag

Page 48 - Page 48

1835-065-H-5-06 Page 52 5.2 Resident Instructions Resident control of the door or gate that the telephone entry system controls is limited to ope

Page 49

1835-065-H-5-06 Page 53 5.3 System Administrator The administrator can perform the following operations from a remote location using a touch tone tele

Page 50 - Page 50

1835-065-H-5-06 Page 54 5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in

Page 51 - 5.1 Guest Instructions

1835-065-H-5-06 Page 55 5.4 Miscellaneous Operating Instructions 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001,

Page 53 - 5.3 System Administrator

1835-065-H-5-06 Page 57 SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is prope

Page 54 - Page 54

1835-065-H-5-06 Page 58 SYMPTON POSSIBLE SOLUTION(S) Cannot get into programming mode. • Wrong master code entered. Start over. • Waiting too

Page 55

1835-065-H-5-06 Page 59 6.1.1 RS-232 Test This test procedure will check the RS-232 hardware to determine a pass or fail mode. You will need two s

Page 56 - Page 56

1835-065-H-5-06 Page 6 FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, purs

Page 57 - SECTION 6 – MAINTENANCE

1835-065-H-5-06 Page 60 6.1.2 Weigand Test (1835, 1837 Systems Only) This programming sequence will allow you to view the weigand data on the di

Page 58 - SYMPTON POSSIBLE SOLUTION(S)

1835-065-H-5-06 Page 61 6.1.4 Elevator Board / Floor Hardware Test This testing sequence will allow you to check activation of individual relays on t

Page 59

1835-065-H-5-06 Page 62 6.2 Accessories Surface Trim Ring Use to recess a surface mount unit into a wall or column. P/N 1803-150. Flush Kit U

Page 60 - Page 60

1835-065-H-5-06 Page 63 6.3 Log Tables Complete the information in the tables on the following pages to maintain a record of the information that has

Page 61

1835-065-H-5-06 Page 64 AREA CODE POINTERS PAGE 1 (System set to 255 area codes) Pointer Area Code Pointer Area Code Pointer Area Code Pointer

Page 62 - 6.2 Accessories

1835-065-H-5-06 Page 65 AREA CODE POINTERS PAGE 2 (System set to 255 area codes) Pointer Area Code Pointer Area Code Pointer Area Code Pointer Area Co

Page 63 - 6.3 Log Tables

1835-065-H-5-06 Page 66 Make additional copies of this table as needed. NAME AAC PHONE NUMBER DIR CODE ENT CODE DEVICE CODE SEC LEVEL FL ER

Page 64

1835-065-H-5-06 Page 67 Resident Instruction Sheet Your building / community has been equipped with a DoorKing Telephone Entry System that will pro

Page 65

1835-065-H-5-06 Page 7 • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instruction

Page 66

1835-065-H-5-06 Page 8 • Can provide service for up to 3000 residents. • Can store up to 8000 card, transmitter or digital PIN codes (not appl

Page 67 - Resident Instruction Sheet

1835-065-H-5-06 Page 9 SECTION 1 - INSTALLATION Order your telephone line at least two weeks prior to the planned installation date. This will assur

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