DoorKing 1803 Owner's Manual

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Owner’s Manual
1803PC, 1815, 1817
PC Programmable Telephone Entry Systems
P/N 1815-065 REV J, 3/01
Copyright 2001 DoorKing, Inc. All rights reserved.
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
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Summary of Contents

Page 1 - Owner’s Manual

Owner’s Manual 1803PC, 1815, 1817 PC Programmable Telephone Entry Systems P/N 1815-065 REV J, 3/01 Copyright 2001 DoorKing, Inc. All rights r

Page 2

10 1.1.1 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing heavy-duty

Page 3

11 1.1.2 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess-mou

Page 4 - TABLE OF CONTENTS

12 1.1.3 Flush Mount Units Flush mount units are installed into a wall with flush mount kits 1814-065 (stainless) or 1814-066 (gold). Flush mount

Page 5 - Section 4 – Adjustments

13 1.1.4 Flush Mount Rough-in Box The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is installe

Page 6 - IMPORTANT NOTICE

14 1.1.5 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814-065 (stainless) or 1814-066 (gold) mounting kit. Flush mounting

Page 7 - GENERAL INFORMATION

15 1.1.6 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring. Flush m

Page 8 - FEATURES

16 1.1.7 Wall Mount Units Wall mount units (models 1815 and 1817 only) are designed to be mounted directly onto a wall without the need of cutting

Page 9 - SECTION 1 - INSTALLATION

17 The telephone entry system is shipped with two memory chips packaged in a separate box inside the shipping container. The memory chips must be

Page 10 - 1.1.1 Surface Mount Units

18 At some locations, such as gated communities, it will be necessary to provide access to the mail carrier so that they can deliver the mail. Mai

Page 11 - Recess Box

19 SECTION 2 – WIRING Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustra

Page 13

20 Power Wiring Maximum Distance 100 Feet 18AWG 200 Feet 16 AWG Phone Wiring Maximum Distance 800 Feet 24 AWG 1600 Feet 22 AWG Weigand Wir

Page 14 - 1.1.5 Flush Mount Trim Ring

21 Do not run high voltage (115 V) power lines and communication lines in the same conduit. These should be in separate conduits at least six (6)

Page 15 - Flush Mount

22 There are four (4) auxiliary terminals on the 1840 control board which provide inputs for: weigand data, elevator control, RS232 communication,

Page 16

23 2.2.3 Elevator Control Terminals The elevator control terminals are used when the 2348-010 elevator control board is connected to the system to

Page 17

24 2.3.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will control a single door or vehicular gate operator. Note

Page 18

25 2.3.2 Controlling a Gate Operator and Pedestrian Gate (or Door) When controlling a gate operator and pedestrian gate (or door), relay 1 is typic

Page 19 - SECTION 2 – WIRING

26 2.3.3 Controlling a Gate Operator and Two Pedestrian Doors (or Gates) The diagram below shows how it is possible to control a gate operator and

Page 20

27 2.3.4 Tracker Expansion Board Control When Tracker expansion boards are used with the system to control up to 16 additional entry points, relays

Page 22

29 SECTION 3 – PROGRAMMING IMPORTANT! Many of the advanced features available with this telephone entry system cannot be programmed from the syste

Page 23 - 2.2.4 RS-232 Terminals

3 Use this manual with the following models only. All 1803PC models with circuit board 1844-010 REV A and B. All 1815 models with circuit board 184

Page 24 - 2.3 RELAY WIRING (TYPICAL)

30 3.1.2 Programming from the Keypad Follow the programming instructions as described in each section of this manual. The system will prompt you w

Page 25 - Magnetic Lock

31 3.1.4 System Memory Prior to starting the programming of the PC programmable telephone entry system, you must know the memory capacity and the ty

Page 26

32 Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote Account Manager for Windows software and the user suppl

Page 27 - To Tracker Boards 1-8

33 3.2.3 Programming for Call-up Operation This feature is only used when the telephone entry system is interfaced with a DoorKing 1816 Telephone I

Page 28

34 Proceed with the programming steps on the following pages only if PC programming will not be used. 3.3.1 Relay Strike Time These steps will

Page 29 - SECTION 3 – PROGRAMMING

35 3.3.3 Tone Open Numbers These steps will program the tone open numbers for relays 0, 1 and 2. You will need to enter a four-digit number (see c

Page 30

36 3.3.5 Touch-tone / Rotary-dial This programming sequence will set the telephone entry system to dial out in either a touch-tone or rotary format

Page 31 - Standard Chip MemPLUS Chip

37 These programming steps apply only to the 1815 and 1817 systems. The keypad on the 1815 and 1817 systems have all the letters of the alphabet,

Page 32 - 3.2 PROGRAMMING WITH A PC

38 3.4.2 Programming the User Message – 1815 Systems The user message, followed by the instruction message, scrolls across the screen from right to

Page 33 - 3.2.4 PC Programming Table

39 3.4.3 Programming the Instruction Message – 1815 Systems The instruction message scrolls across the screen from right to left when the system is

Page 34 - 3.3 GENERAL PROGRAMMING

4 Preface Important Notices...

Page 35 - 3.3.4 Postal Switch

40 3.4.4 Programming the User Message – 1817 Systems The user message is displayed on the top screen of the 1817. This message can be a maximum of

Page 36 - 3.3.6 Rotary-dial 9

41 3.4.5 Programming the Instruction Message – 1817 Systems The instruction message is displayed on the bottom screen of the 1817. This message ca

Page 37

42 Before beginning manual programming of this telephone entry system from the keypad, it is strongly recommended that the resident log sheets in t

Page 38

43 3.5.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more re

Page 39

44 3.5.3 Programming Area Codes Up to 10 different area codes can be programmed for any 10-digit or long distance calling requirements and will be

Page 40

45 3.5.5 Programming Names (1815, 1817 Systems Only) In this section, names will be programmed into the system. Names are referenced to a phone nu

Page 41

46 3.5.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. 1. Press and enter the fou

Page 42

47 The PC programmable telephone entry system must be equipped with a MemPLUS chip to program device codes into its memory. Device codes must be f

Page 43

48 Four-digit entry codes are entered on the system keypad preceded by # to allow the resident access. Do not confuse four-digit entry codes with

Page 44

49 SECTION 4 – ADJUSTMENTS 4.1 Speaker Volume 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2. Place

Page 45

5 3.4 Programming Letters, Numbers and Messages 3.4.1 Programming Letters and Numbers...

Page 46 - 3.5.8 Delete Area Codes

50 4.6 Back-light Cutoff (1817 Only) 1. The back-light cutoff potentiometer is located on the LCD control board in the 1817 system only. This ad

Page 47 - 3.6.2 Deleting Device Codes

51 1815 Adjustment Locations SEC LEVELCLICK SENSVOLUMEFEEDBACKMASTERCODERING PINRLY 2AUTO1816HFHSCONTRAST

Page 48 - 3.7 FOUR-DIGIT ENTRYT CODES

52 1817 Adjustment Locations SEC LEVELCLICK SENSVOLUMEFEEDBACKMASTERCODERING PINRLY 2AUTO1816HFHSBACK LIGHTCONTRASTUPPERCONTRASTLOWER

Page 49 - SECTION 4 – ADJUSTMENTS

53 SECTION 5 – OPERATING INSTRUCTIONS 5.1 Guest Instructions Instructions on the telephone entry systems guide guest on the usage of the system and

Page 50

54 Resident control of the door or gate that the telephone entry system controls is limited to opening the door or gate in response to a call from

Page 51 - 1815 Adjustment Locations

55 The administrator can perform the following operations from a remote location using a touch tone telephone. You must know the phone number of t

Page 52 - 1817 Adjustment Locations

56 5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a &qu

Page 53 - 5.1 Guest Instructions

57 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15 seconds and cannot be c

Page 55 - 5.3 SYSTEM ADMINISTRATOR

59 SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it s

Page 56 - 5.3.4 Time and Date Check

6 FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the F

Page 57 - 5.4.3 Connection to a PBX

60 SYMPTON POSSIBLE SOLUTION(S) Cannot get into programming mode. • Wrong master code entered. Start over. • Waiting too long between pushing butt

Page 58

61 6.1.1 RS-232 Test This test procedure will check the RS-232 hardware to determine a pass or fail mode. You will need two short pieces of wire

Page 59 - SECTION 6 – MAINTENANCE

62 6.1.2 Weigand Test (1815, 1817 Systems Only) This programming sequence will allow you to view the weigand data on the display as it is received

Page 60 - SYMPTON POSSIBLE SOLUTION(S)

63 6.1.4 Elevator Board / Floor Hardware Test This testing sequence will allow you to check activation of individual relays on the elevator control

Page 61 - 6.1.1 RS-232 Test

64 Surface Trim Ring Use to recess a surface mount unit into a wall or column. P/N 1803-150. Flush Kit Use to install flush style units into a

Page 62

65 Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephon

Page 63

66 Make additional copies of this table as needed. NAME AAC PHONE NUMBER DIR CODE ENT CODE DEVICE CODE SEC LEVEL FL ER

Page 64 - 6.2 ACCESSORIES

67 Resident Instruction Sheet telephoneGuest Communication Granting or Denying Access Call Waiting Privacy Access Code

Page 65 - 6.3 LOG TABLES

7 • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, an

Page 66

8 • Can provide service for up to 3000 residents and can store up to 8000 card, transmitter or digital PIN codes when ordered with 3000 MemPLUS chi

Page 67 - Resident Instruction Sheet

9 SECTION 1 - INSTALLATION Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line

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