Doorking 1820 Telephone Intercom User Manual

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Owner’s Manual
1820
Telephone Intercom System with Call Down
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
P/N 1820-065 REV E, 12/11
Copyright 2005 DoorKing, Inc. All rights reserved.
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Summary of Contents

Page 1 - Owner’s Manual

Owner’s Manual 1820 Telephone Intercom System with Call Down DoorKing, Inc.120 Glasgow AvenueInglewood, California 90301 U.S.A. Phone: 310-645-0

Page 2 - Page 2 1820-065-E-12-11

1.1.1 Main and Auxiliary Cabinets DOORKING, INC., INGLEWOOD, CA 90301Title:Date: Rev.Dwg. No.AMain Cabinet / Auxiliary Cabinet - LargeP/N 1820-080

Page 3 - Page 3

1.1.2 Garden Style Cabinet DOORKING, INC., INGLEWOOD, CA 90301Title:Date: Rev.Dwg. No.AGarden Style CabinetP/N 1816-082, 1820-082, 1820-083M1820

Page 4 - Table of Contents

1.2 RJ71C Phone Block Installation The RJ71C wiring configuration is not recognized by all telephone companies. For Bell Canada, which has jurisdict

Page 5 - Appendix

To Line Interface or Relay BoardIncoming Central Office Phone Lines - 12 MaxOutgoing Phone Linesto ApartmentsIMPORTANT!When the phone wires are punche

Page 6 - FCC - UNITED STATES

1.3 Cabinet, Relay and Component Identification The Large Main Control Cabinet houses the main processor control board and up to 9 line interface boa

Page 7 - Notice:

DOORKING, INC., INGLEWOOD, CA 90301Title:Date: Rev.Dwg. No.AMain Cabinet / Auxiliary Cabinet - LargeBoard LayoutM1820-065-34/050000-00110024-003

Page 8 - General Information

1.3.3 Line Interface Boards Each Line Interface Board has 12 relays on it that are referred to as relays 00 through 11. One line interface board is

Page 9 - Section 1 - Installation

Board # Board Address 1st Relay Last Relay Board # Board Address 1st Relay Last Relay 0 00 0000 0011 51 51 0612 0623 1 01 0012 0023 52 52 0624 0635

Page 10 - Page 10 1820-065-E-12-11

Page 18 1820-065-E-12-11

Page 11 - 1.1.2 Garden Style Cabinet

Section 2 - Wiring Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations

Page 12 - Page 12 1820-065-E-12-11

Page 2 1820-065-E-12-11

Page 13 - Page 13

2.1 Wiring Detail – Garden Style CabinetDOORKING, INC., INGLEWOOD, CA 90301Title:Date: Rev.Dwg. No.AGarden Style CabinetWiring DetailM1820-065-54/0

Page 14 - Page 14 1820-065-E-12-11

2.2 Wiring Detail – Large Main Cabinet DOORKING, INC., INGLEWOOD, CA 90301Date: Dwg. No.1820 Telephone Intercom SystemWiring DetailRev.Title:4/05A

Page 15 - Page 15

2.2.1 Wiring Detail – Auxiliary Cabinets 16 VACPWRINPUT1820 Telephone Intercom SystemWiring Detail - Auxiliary Cabinets12233To additional Line Interf

Page 16 - Page 16 1820-065-E-12-11

2.3 Powered RJ-71C Wiring For the Call Down feature and programming from a resident telephone to function in this system, the resident must have an ac

Page 17 - Page 17

DOORKING, INC., INGLEWOOD, CA 90301Date: Dwg. No.1820 Telephone Intercom SystemWiring Detail for Powered RJ-71C / Dual BoardsRev.Title:4/05AM1820-06

Page 18 - 18 1820-065-E-12-11

DOORKING, INC., INGLEWOOD, CA 90301Date: Dwg. No.1820 Telephone Intercom SystemWiring Detail for Dual RJ-71C OptionRev.Title:5/11BM1820-065-917 2115

Page 19 - Section 2 - Wiring

2.4 Circuit Board Connector Locations Master Code SwitchRJ45 JacksUse with 1884 (Call Down) Line Interface Boards1820 Systems Only10-Pin Ribbon Conn

Page 20 - Page 20 1820-065-E-12-11

2.5 Main Circuit Board Terminal Description Terminal Description 1 2 3 4 5 6 7 8 9 10 Decoder Board Connection. Decoder boards are required with 18

Page 21 - Page 21

2.6 Entry System / Central Office Gain Adjustment This section applies to 1885-010 REV S boards and higher. These potentiometers are adjusted when m

Page 22 - Page 22 1820-065-E-12-11

Section 3 – Programming 3.1 System Set Up The system has default settings for most programming functions. When installing a new system, there is so

Page 23 - 2.3 Powered RJ-71C Wiring

Use this manual with the following models only. Model 1820 Telephone Intercom Systems with circuit board 1885-010, Rev A or higher. DoorKing, Inc.

Page 24 - Page 24 1820-065-E-12-11

Page 30 1820-065-E-12-11 3.1.3 Last Available Relay The 1820 is capable of working with up to 1200 telephones, i.e. it can select one of up to 1200

Page 25 - Page 25

3.1.4 Setting the System Time Clock This programming sequence sets the internal time clock in the 1820 system. (Note – if you only want to set the t

Page 26 - 26 1820-065-E-12-11

3.1.7 Number of Rings / Ring Type This programming sequence sets up the 1820 system for: 1) the number of rings allowed before the system automatical

Page 27 - Page 27

3.2 Directory Codes The four digit directory code is the number that is entered on the doorman/concierge or on the lobby telephone keypad to communica

Page 28 - Master Code

3.2.2 Turning Programmable Directory Codes On / Off The programmable directory codes can be turned "ON" or "OFF" after they have

Page 29 - Section 3 – Programming

3.3 Dedicated Phone Line Access An optional dedicated central office (C.O.) phone can be connected to the 1820 system. Connecting a C.O. line to the

Page 30 - 3.1.3 Last Available Relay

3.3.3 Erase Preprogrammed Phone Number This sequence allows you to erase individual preprogrammed phone numbers. Factory Default = (Not Programmed)

Page 31 - 3.1.6 Set the Talk Time

3.4 Entry Codes Entry codes are a four digit number (preceded by #) than can be entered on the Doorman telephone keypad to gain access through the doo

Page 32 - 3.1.9 Relay Strike Time

3.5 Do Not Disturb Features / Commands The Do Not Disturb feature provides time zones that prevents calls from the lobby panel to ring up to a reside

Page 33 - 3.2 Directory Codes

3.5.3 Scheduled Do Not Disturb On / Off This programming sequence is used by the doorman or system administrator to turn the preprogrammed do not dis

Page 34 - Page 34 1820-065-E-12-11

Table of Contents Preface FCC (US) Notices...

Page 35 - Page 35

3.6 Call Forwarding Features / Commands The Call Forwarding feature provides options that can forward lobby panel calls for a resident to a forwardin

Page 36 - Page 36 1820-065-E-12-11

3.6.3 Program Call Forward Numbers This programming sequence is used by the doorman or system administrator to program call forward numbers for resid

Page 37 - 3.4 Entry Codes

3.6.5 Program Call Forward Allowed Area Codes This programming sequence is used by the doorman or system administrator to limit which area codes can

Page 38 - Page 38 1820-065-E-12-11

3.7 Virtual Doorman The virtual doorman is an independent system that provides communication from the lobby area to a company that provides doorman se

Page 39 - Page 39

3.8 Call-Down Features / Commands The call-down feature in the 1820 allows resident’s to contact the doorman / concierge directly from their apartmen

Page 40 - Page 40 1820-065-E-12-11

3.8.3 Set Direct Connect Disable Timer If Doorman disable is allowed and the disable timer is On (see 3.8.2), then this programming step will set the

Page 41 - Page 41

Page 46 1820-065-E-12-11

Page 42 - Page 42 1820-065-E-12-11

SECTION 4 – OPERATING INSTRUCTIONS 4.1 Administrator and Doorman Commands & Functions These commands are used by the System Administrator, Door

Page 43 - 3.7 Virtual Doorman

4.1.5 Calling the Doorman or Lobby Panel from an Off Site Location A dedicated C.O. phone line must be connected to the 1820 control panel for this f

Page 44 - Page 44 1820-065-E-12-11

4.1.8 Turn Direct Connect On / Off This command allows the Doorman to disable the resident direct connect call down feature. When disabled, this fea

Page 45 - Page 45

3.5 Do Not Disturb Feature / Commands 3.5.1 Do Not Disturb Feature On / Off System Wide ...

Page 46 - 46 1820-065-E-12-11

4.2 Technician Commands The following commands should be used by trained technicians only and are designed for trouble shooting purposes. 4.2.1 Rese

Page 47 - 4.1.1 Lobby Panel On / Off

4.2.2 Reset Main Control Board Resident Programming This programming sequence will reset the programming specific to each resident to the 1885 main c

Page 48 - Page 48 1820-065-E-12-11

4.2.3 Set Touch-Tone Detect Time This sets the time that the Line Interface Board will “listen” for the touch-tone numbers programmed in 3.8.4 and 3.

Page 49 - 4.1.9 Call Back a Resident

Appendix You can use these tables to help organize some of the programmed features of the 1816 system. Make copies of the table on the next page to

Page 50 - 4.2 Technician Commands

Page 54 1820-065-E-12-11 Name Apt Phone # System Relay # (Dir Code) Programmed Dir Code DND Schedule Call Fwd # Entry Code

Page 51 - Page 51

1820-065-E-12-11 Page 55 Name Apt Phone # System Relay # (Dir Code) Programmed Dir Code DND Schedule Call Fwd # Entry Code

Page 52 - Page 52 1820-065-E-12-11

Page 56 1820-065-E-12-11 RJ71C / Relay Board Identification Model 1820 Main Garden Style (Small) Cabinet RJ71C Board # Phone Number RJ71C Pins Input

Page 53

1820-065-E-12-11 Page 57 RJ71C / Relay Board Identification Model 1820 Garden Style (Small) Aux Cabinet Cabinet No. ______RJ71C Board # Ph

Page 54 - Page 54 1820-065-E-12-11

RJ71C / Relay Board Identification Model 1820 Main (Large) Cabinet RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir CodeRelay Number

Page 55 - Page 55

1820-065-E-12-11 Page 59 RJ71C / Relay Board Identification Model 1820 (Large) Auxiliary Cabinet Cabinet No. ______RJ71C Board # Phone Number RJ71

Page 56 - 56 1820-065-E-12-11

FCC - UNITED STATES This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the BOTTOM of this equipment is

Page 57 - Cabinet No. ______

Resident Instructions Your building has been equipped with a DoorKing Telephone Intercom System that will provide communication for your guest from

Page 58 - 58 1820-065-E-12-11

Resident Advanced Programming Instructions Call Waiting On / Off The DoorKing system has a built-in call waiting feature (see Call Waiting on first

Page 59

Do Not Disturb Timer The do-not-disturb timer will prevent calls from the lobby or concierge to your telephone for a specified period of time. This i

Page 60 - Access Code

1820-065-E-12-11 Page 63

Page 61 - Resident Advanced

DOC – CANADA CUSTOMER INFORMATION This product meets the applicable Industry Canada Technical Specifications. This is confirmed by the registration n

Page 62 - Virtual Doorman On / Off

General Information  Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions,

Page 63 - 1820-065-E-12-11 Page 63

Section 1 - Installation 1.1 General Information The DoorKing Model 1820 telephone intercom system provides communication to, and control of, a door

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